Our Blog
The Derdack SIGNL4 blog is an essential hub for professionals aiming to boost their alert management and operational response. It delivers expert insights and tips on maximizing SIGNL4 for efficient alerting, team collaboration, and incident management. Ideal for IT, operations, and security teams, this blog offers practical guidance for enhancing response times and operational workflows.
RedIron: Unifying Alerts and Notifications in IT
RedIron, a managed services provider and retail integrator, faced challenges with fragmented alert systems using email and SMS.
RedIron needed a modern, reliable solution for unified alerts and notifications that could optimize their incident management process and support team located in the US, Canada, and offshore.
The AI Revolution in Incident Management: Insights from the Frontlines – by Doreen Jacobi
Cofounder Doreen Jacobi spoke with several of our customers about the revolution AI is bringing to incident management. Artificial Intelligence has seamlessly integrated into our daily lives, often in ways we barely notice. But what does that actually mean for...
Derdack Podcast: How SIGNL4 Unifies RedIron’s Monitoring and Notifications
A story of integration, innovation, and efficiency in monitoring and notifications for modern IT operations About In this episode, Todd from RedIron shares insights on how Derdack’s alerting solution SIGNL4 has unified and transformed their IT operations. RedIron, a...
What is Alerting: Types, Applications, and Importance
What is Alerting? Alerting is a central component of modern safety and operating concepts. It is used to act quickly and effectively in hazardous situations. From operational alerting in operations management to alerting the population, there are various scenarios...
On-Call Scheduling Software – which is the best in 2025?
Managing on-call schedules is a critical challenge for many industries, including healthcare, IT, customer support, and emergency services. As technology evolves, on-call scheduling software has become an essential tool for streamlining workflows, reducing burnout,...
Best Practice in IT Alerting
How to achieve best practices in IT Alerting? In order to use IT alerting effectively, the following points should be taken into account: Clear prioritization: Not every alert is equally important. Filtering is crucial and prioritization helps to use resources...
Update December 2024 – Intelligent event filters and enhanced manual alarm distribution
In our December update, we have significantly revamped and improved manual alerting. If you need to carefully evaluate incidents before distributing them manually to the respective teams or want to send critical operational updates to relevant personnel, you’ll love...
What is the best IT alerting software for 2025?
In the fast-paced world of IT, having a reliable IT alerting software is crucial to ensure swift issue resolution and minimal downtime. The right IT alerting software not only notifies you of critical incidents but also ensures that your team is equipped with tools to...
How to Save $160,000 Per Year – With Automated Alerting
The journey from identifying a problem to solving it is often prone to delays and human error, resulting in immense costs. Learn how one of our customers saved $160,000 by switching to automated alerting.
Update October 2024 – AI-based summary of alarm details and comprehensive audit logs
Our October update brings you AI-based summaries of alarm details. This makes complex or technical content much easier to understand in a matter of seconds. In addition, there is now also a comprehensive audit log, which always logs changes made to the system in a...
TISAX label received
Derdack attaches great importance to the confidentiality, availability and integrity of information.
Therefore, Derdack has passed the TISAX assessment, received the label in September and is now a TISAX participant.
Incident Alerting: Enhancing Transparency with SIGNL4
Effective incident alerting is crucial for businesses to maintain smooth operations and customer satisfaction. Incidents often generate multiple alerts, each requiring timely and transparent handling to ensure a swift resolution. Ensuring transparency throughout the...
Pager app needed? SIGNL4 can easily replace your pager
The short answer is: “Yes, SIGNL4 can.” SIGNL4 can be seen as a so-called "pager app" for Android and iPhone. But more than that. Here is the how and why of it. A pager is a small radio receiver. Each pager has a unique code or phone number. All the pagers that are in...
May 2024 Update – New shift scheduling brings increased productivity and improved user experience, along with revamped stand-in functionality
Our May update includes a newly revamped shift scheduling for your SIGNL4 teams. It is now much easier to run your shift model in SIGNL4 and schedule team members into shifts. It also includes a new calendar view and a fundamental revision of our substitute function...
The Importance of Rapid Incident Response
An Incident Response Plan prepares an organization to deal with a security breach or cyber-attack. It defines the procedures an organization should follow if it discovers a possible cyber-attack, enabling it to detect, contain, and resolve problems promptly....
