April 2019 Update: Event Filtering
This update introduces an effective mechanism for event filtering to SIGNL4. You can now use the keywords of your ‘services & systems’ categories as a whitelist. If you enable this keyword whitelist, SIGNL4 performs a keyword search across all...
February 2019 Update: Convenient Duty and Shift Scheduling in your Browser
The February 2019 update brings the long anticipated duty and shift scheduling. It further improves SIGNL4’s capabilities of delivering the right information to the right people at the right time. Shift Scheduling Basics Shift scheduling in SIGNL4 is done...
Never Miss After-Hours Customer Calls to Your Service Hotline
An upset customer is calling your service hotline in the middle of night because an important system stopped working. A sleepy engineer, just woken up by that call, somehow tries to answer the bullet-like questions of your customer. The result: unhappiness on both...