Of course, one expects an alerting solution to be reliable. This is important because a missed alert can have a significant impact on the business. It is about IT uptime, disruptions in production or other critical system conditions. Business processes, production...
Communication
Business Continuity Planning and Effective Communication – by Laura Toplis
With many companies utilizing remote-working during the COVID-19 pandemic, effective communication is more important than ever. Unfortunately, being in the middle of responding to a global pandemic will not prevent your organization from suffering from other business...
Never Miss After-Hours Customer Calls to Your Service Hotline
An upset customer is calling your service hotline in the middle of night because an important system stopped working. A sleepy engineer, just woken up by that call, somehow tries to answer the bullet-like questions of your customer. The result: unhappiness on both...
Being a powerful ‘pager app’ SIGNL4 can easily replace a pager
The short answer is: “Yes, SIGNL4 can.” SIGNL4 can be seen as a so-called "pager app" for Android and iPhone. But more than that. Here is the how and why of it. A pager is a small radio receiver. Each pager has a unique code or phone number. All the pagers that are in...
Separating Alert Signals from Notification Overload
On our smart phones, we receive an abundance of personal and business push notifications every day. Business and business-critical push notifications are meant to be read, ideally acknowledged, and acted on in an attentive manner. The problem is that people cannot...
Five SaaS Tools to Optimize Team Productivity
In the digital age, it is extremely helpful to have Software-as-a-Service (SaaS) tools in place to maximize team productivity. SaaS tools are great because they take essential work tasks, and slim them down into user-friendly web and mobile applications. Below I have...
Mobile ChatOps built-in
When a critical problem needs attention, advice from peers and experts is often valuable. While a phone call might be the fastest way to communicate, there can be circumstances where it doesn't work or isn't appropriate. That is why we built a chat feature into...
Mobile Business Notifications with Microsoft Dynamics 365 CRM
Managers and executives are always interested in current company data and KPIs ("key performance indicators"). This includes information about the current monthly and annual turnover. But also promising customer requests (A leads) that may require the collaboration of...
Mobile Push for B2B Communication
SIGNL4 provides a simple way to use mobile push notification to effectively communicate with closed client and customer communities. It opens an excellent channel in B2B communication. Generally, mobile push is an effective mean of communication. Attention level is...