In the fast-paced world of operations management, every alert bears weight, and Joe's team found themselves caught in a relentless stream of notifications. The challenge they faced was alert fatigue – a persistent obstacle that blurred the lines between critical...
DevOps
The Dangers of Alert Fatigue: Strategies for Effective Alert Management
Alert fatigue is a serious issue that affects numerous professions, especially in the IT industry. It can lead to neglecting critical events and delaying response times. IT teams need to continuously monitor their systems and applications to avert possible downtime...
5 tips for a successful on-call duty
On-call availability is crucial for many industries, especially in IT. With the growing reliance on IT systems and services, their availability directly impacts the success and satisfaction of customers. To ensure round-the-clock availability, on-call services are...
Remote Actions for IT Remediation, IoT Actions and more
SIGNL4 supports the remote execution of automated tasks or workflows in IT or IoT systems using Remote Actions. These remote actions offer a wide range of applications. You can execute remote actions in response to an alert to trigger some kind of remediation action....
Automatic Alert Export to Third-Party Systems
In the SIGNL4 web portal you can manually export historic alert reports as .csv files. In some cases it might be useful to export alert data programmatically. For example you can forward all alerts including specific parameters to InfluxDB and show the alert history...
Segment and SIGNL4: Know your Customer’s Actions, Anywhere and Anytime
You have a web site, app, online shop, or SaaS offering? Then you have plenty of user actions. That can be visiting a certain page, signing up for a service or canceling a subscription. Wouldn’t it be great to know in real time when an important customer action takes...
Why you need to stop the handover of that shared on-call duty phone
If you are still handing over a shared on-call duty phone or pager (sometimes called 'operations phone'), it is time to rethink your process. The Covid19-induced new normal has a dramatic impact on our work live and social behavior. We work from home and that is...
No More False Alerts at Night
Do you know this situation? You are on-call and in the middle of the night you get a phone call. Loud enough to wake you up. Loud enough to wake your wife up, as well. You stand up and check your emails to see what the problem is. OK, you got it. Then you log on to...
Website Monitoring with SIGNL4
SIGNL4's core job is to reliably alert operational teams. However, we've been asked a couple of times if SIGNL4 can also monitor a website's uptime. Well, we developed an app and it is now available in the SIGNL4 app gallery. You can now monitor the availability of...
Smart City – Automatically Dispatch Snow Clearing Teams Upon Weather Alerts
Many cities provide snow clearing services. It is especially important at night to inform teams about snow warnings as snow accumulation can be troublesome for the masses in the morning of the following day. When to expect snow can be found online, but is this form of...