An upset customer is calling your service hotline in the middle of night because an important system stopped working. A sleepy engineer, just woken up by that call, somehow tries to answer the bullet-like questions of your customer. The result: unhappiness on both...
SIGNL4 is a mobile SaaS solution built to address the needs of on-the-go operations teams across many industries. Stemming from German parent company, Derdack, SIGNL4 looks to provide agility and reliability where other solutions on the market may not. Aside from its...
Though SIGNL4 does not provide canned reports (yet), it allows for downloading all required data of on-call times, alerts and responses. Hence all it takes is an external tool to process and analyze those logs. Shift and alerts logs can be used to review workload of...
The update of December 2018 adds great features for enriching Signls with additional information ('alert enrichment'). With "Services and Systems" categories, SIGNL4 already comes with an unique approach of categorizing alerts through colouring and acoustics, i.e. a...
The November update introduces central management and licensing of multiple teams. Multiple teams can now be billed through a single account. This eases purchasing and license management for anybody with more than one team on SIGNL4. Additionally, teams can centrally...
Sometimes you need to query an existing mailbox for specific emails instead of forwarding emails directly to your SIGNL4 team email address. This example uses Zapier to query a Gmail mail account. New emails with specific content then trigger alert notifications...
Business-to-business, also known as B2B, has not always been recognized as the glamorous side of marketing and sales no matter what industry. This is even more evident when discussing the sale of software and enterprise applications. Previously, this was a rather...
Imagine being a child on a playground. You see other children playing tag, climbing, sliding, laughing... and you are digging in the sandbox alone. You are content, but you question if this is the best way to go about your day. Sure, you can go play on the swings for...
In a previous article we've shown how to send alerts to SIGNL4 from Amazon Alexa. It is also possible to do the same using the Google Assistant, either on your mobile device or using your Google Home speaker. Setting it up is easy if you are tech-savvy. You need an...
The Internet of Things (IoT) has become an exciting area of work. Businesses are rapidly adapting various IoT products whether they realize it or not. Thanks to the booming development of Internet of Things, users across industries can now easily monitor, trigger, and...