Field service management (FSM) is the business-official way of mentioning all the operational and administrative work that goes into on-location service delivery. In other words, FSM is the juggling act that involves everything from accounting and customer...
On our smart phones, we receive an abundance of personal and business push notifications every day. Business and business-critical push notifications are meant to be read, ideally acknowledged, and acted on in an attentive manner. The problem is that people cannot...
June 2018 update brings two cool features: Acknowledgement of alerts by all team members (on duty) Sending of alerts to the team from a Web Browser Happy exploring! Group alerting with multiple acknowledgements There are multiple models of how many people are required...
The app-based alerting service SIGNL4, enables you to send alerts from your corporate infrastructure via e-mail or webhook. Your team will then receive the notifications by push, SMS or phone call. But what if the Internet connection is no longer available and you...
In the digital age, it is extremely helpful to have Software-as-a-Service (SaaS) tools in place to maximize team productivity. SaaS tools are great because they take essential work tasks, and slim them down into user-friendly web and mobile applications. Below I have...
SIGNL4 offers easy-to-use interfaces for triggering notifications, e.g. email and Webhook. In some scenarios you might want to send signals manually from a Web portal. Google Forms is one option to add this feature to SIGNL4. The following steps show you how to setup...
We are incredibly proud to announce the May 2018 update, which adds the following new features to SIGNL4: Persistent alert notifications via text and voice call In-app triggered alerts transmit current geographic location Alerts can be enriched with maps and...
The April 2018 update adds the following new features to SIGNL4: New methods and method enhancements for the REST API and webhook A new duty & shift length of 14 days Availability in new countries Happy exploring! Outbound webhooks: Correlate alert-status changes...
When a critical problem needs attention, advice from peers and experts is often valuable. While a phone call might be the fastest way to communicate, there can be circumstances where it doesn't work or isn't appropriate. That is why we built a chat feature into...
The problem with push notifications as an alarm channel is that they don't really alert you when the phone is set to "Do not disturb". The mobile phone will vibrate only, if at all. Important alarms will be missed. That might turn into a true disaster for critical...
