We are incredibly proud to announce the May 2018 update, which adds the following new features to SIGNL4: Persistent alert notifications via text and voice call In-app triggered alerts transmit current geographic location Alerts can be enriched with maps and...
The April 2018 update adds the following new features to SIGNL4: New methods and method enhancements for the REST API and webhook A new duty & shift length of 14 days Availability in new countries Happy exploring! Outbound webhooks: Correlate alert-status changes...
When a critical problem needs attention, advice from peers and experts is often valuable. While a phone call might be the fastest way to communicate, there can be circumstances where it doesn't work or isn't appropriate. That is why we built a chat feature into...
The problem with push notifications as an alarm channel is that they don't really alert you when the phone is set to "Do not disturb". The mobile phone will vibrate only, if at all. Important alarms will be missed. That might turn into a true disaster for critical...
The February 2018 update adds the following new features to SIGNL4: CSV alert protocols, e.g. for Excel import and analytics Management of linked third-party applications, e. g. Alexa Skill CSV audit trail log of all alarms and notifications With the help of the CSV...
Microsoft StaffHub is deprecated. You can use SIGNL4’s built-in scheduling for your shifts and on-call planning. Or, you can also use the REST API (e.g. with Microsoft Power Automate) for integrating with your own scheduling tools. We live in a somewhat paradoxical...
Managers and executives are always interested in current company data and KPIs ("key performance indicators"). This includes information about the current monthly and annual turnover. But also promising customer requests (A leads) that may require the collaboration of...
With Amazon Alexa, the Internet giant, Amazon, has quickly established itself as a leading company in the field of digital assistants with speech recognition. We here at Derdack SIGNL4 believe that speech recognition will play an enormously important role in the near...
Urgent breakdown maintenance calls are a common scenario on a shop floor, e.g. in manufacturing or logistics. Response is a critical matter as equipment breakdowns bring your operations to a grinding halt. When a machine breaks down or malfunctions, a maintenance...
If you are using AWS CloudWatch for monitoring your AWS assets 24/7, an effective routing of alarms to IT personnel during after-business-hours is essential for a swift handling of any problems and incidents occurring any given time of the day. This post explains how...