Urgent breakdown maintenance calls are a common scenario on a shop floor, e.g. in manufacturing or logistics. Response is a critical matter as equipment breakdowns bring your operations to a grinding halt. When a machine breaks down or malfunctions, a maintenance...
If you are using AWS CloudWatch for monitoring your AWS assets 24/7, an effective routing of alarms to IT personnel during after-business-hours is essential for a swift handling of any problems and incidents occurring any given time of the day. This post explains how...
Nowadays most IT admins will get an email if their website monitoring solution detects a health issue or a website down. Maybe your entire team gets an email. But how likely are you to check your inbox every minute. And don't you want share on-call duty across your...
Microsoft Flow is a great intuitive workflow and process automation app. It provides a simplified graphic workflow orchestration approach. One of the most used actions in flows is sending or forwarding notifications upon events in your business process. Common...
IoT platforms such as Cumulocity by Software AG are a crucial part in a proper "Industry 4.0" implementation. The Deutsche Telekom AG is using Cumulocity for their new IoT products like "Predictive Maintenance" and the "Cloud der Dinge Starterkit". They are used to...
Accessing generic weather information on your smartphone is common these days. But what about custom, condition-based alerts? For instance to Inform your employees automatically about severe weather conditions hampering their morning travel to your office Dispatch...
Situation Knowing about IT incidents as fast as possible is key in IT Operations Management to ensure maximum IT uptime. Critical incidents or IT problems are often communicated by email only, typically as a broadcast to the complete team. This leads to confusion...
Objective The simple idea is to trigger a signal when a person or an object leaves a specified area. This can be useful for example if you would like to protect cars, boats, containers or construction equipment from being stolen. In our scenario we will just use an...
Maintenance of machines is an incredibly important task. And it is important to fix a machine before it completely fails. Once an issue is detected is important to communicate as reliably and quickly as possible to the right engineer. Ideally, the machine is connected...
