Article by Doreen Jacobi As a business owner or manager, you understand the importance of efficient operations and effective communication, particularly after hours. You want to equip your on-call engineers with all the information they need to resolve a ticket when...
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The Art of Alert Management
Introduction With the ever-growing landscape of digital technology and the internet of things (IoT), businesses are becoming increasingly reliant on complex systems to monitor and manage their operations. This dependency has resulted in an explosion of alerts and...
The Ultimate Guide to Automating and Mobilizing Your Secops Processes with Derdack SIGNL4 and Microsoft Sentinel
Article by Doreen Jacobi The threat and security landscape is becoming increasingly cluttered. As incidents increase, so do alerts and notifications, leading to too many alerts and too few hours to address them. Many businesses work remote and with the ever-present...
The Dangers of Alert Fatigue: Strategies for Effective Alert Management
Alert fatigue is a serious issue that affects numerous professions, especially in the IT industry. It can lead to neglecting critical events and delaying response times. IT teams need to continuously monitor their systems and applications to avert possible downtime...
Alarm Notification Software: SIGNL4 is test winner
The renowned German manufacturing magazine "Factory Innovation" recently conducted a comprehensive practical test on four leading alarm notification software for industrial manufacturing in their latest issue (01/23). The four alarming systems that were evaluated...
April 2023 Update – Central integration management with event distribution rules, global API keys and much more
After a longer period without a major update, our April 2023 update has it in for it - promised! Central event distribution Over several months we have implemented a mechanism for central event distribution to various responsible teams. The "magic word" for this is...
Alert Notification Software: 6 Must-Have Features
Alert notification software is an essential tool for IT operations, as it enables teams to quickly respond to critical issues and ensure the smooth running of systems and services. With the increasing complexity of IT environments, it is more important than ever to...
5 tips for a successful on-call duty
On-call availability is crucial for many industries, especially in IT. With the growing reliance on IT systems and services, their availability directly impacts the success and satisfaction of customers. To ensure round-the-clock availability, on-call services are...
Maximizing IT Company Success through Effective On-Call Support
Having your systems monitored by a reliable solution is important, but how do you ensure that the right people are informed about issues that arise? Identifying problems is the first step, but they also need to be routed to the appropriate individuals. Keep in mind...
Alarm optimization – what SIGNL4 has to offer
Having all relevant information pertaining to a critical incident is vital for quickly identifying the issue and prioritize its importance. SIGNL4 optimizes the perception, response and handling of incidents through customizable alerts with enriched parameters,...