Article by Doreen Jacobi The threat and security landscape is becoming increasingly cluttered. As incidents increase, so do alerts and notifications, leading to too many alerts and too few hours to address them. Many businesses work remote and with the ever-present...
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The Dangers of Alert Fatigue: Strategies for Effective Alert Management
Alert fatigue is a serious issue that affects numerous professions, especially in the IT industry. It can lead to neglecting critical events and delaying response times. IT teams need to continuously monitor their systems and applications to avert possible downtime...
Alarm Notification Software: SIGNL4 is test winner
The renowned German manufacturing magazine "Factory Innovation" recently conducted a comprehensive practical test on four leading alarm notification software for industrial manufacturing in their latest issue (01/23). The four alarming systems that were evaluated...
April 2023 Update – Central integration management with event distribution rules, global API keys and much more
After a longer period without a major update, our April 2023 update has it in for it - promised! Central event distribution Over several months we have implemented a mechanism for central event distribution to various responsible teams. The "magic word" for this is...
Alert Notification Software: 6 Must-Have Features
Alert notification software is an essential tool for IT operations. It enables teams to quickly respond to critical issues and ensure the smooth running of systems and services. With the increasing complexity of IT environments, it is more important than ever to have...
5 tips for a successful on-call duty
On-call availability is crucial for many industries, especially in IT. With the growing reliance on IT systems and services, their availability directly impacts the success and satisfaction of customers. To ensure round-the-clock availability, on-call services are...
Maximizing IT Company Success through Effective On-Call Support
Having your systems monitored by a reliable solution is important, but how do you ensure that the right people are informed about issues that arise? Identifying problems is the first step, but they also need to be routed to the appropriate individuals. Keep in mind...
Alarm optimization – what SIGNL4 has to offer
Having all relevant information pertaining to a critical incident is vital for quickly identifying the issue and prioritize its importance. SIGNL4 optimizes the perception, response and handling of incidents through customizable alerts with enriched parameters,...
Is being on-call a reason to quit?
"Well, that's the job." Have you ever heard that from your colleagues or bosses when it came to being on-call? Imagine you started a new job 3 months ago and were looking forward to it from the start. You are on-call one weekend a month and thought there wouldn't be...
Greenlight Group: Efficient Service Delivery by automating your Incident Response
About Discover our new podcast episode “Efficient Service Delivery by automating your Incident Response”. Doreen Jacobi, CEO of Derdack Corp and Joe Madden, President of Greenlight Group discuss Greenlight’s experience and use cases in implementing SIGNL4. Tune...