General

Automatic Alert Export to Third-Party Systems

Automatic Alert Export to Third-Party Systems

In the SIGNL4 web portal you can manually export historic alert reports as .csv files. In some cases it might be useful to export alert data programmatically. For example you can forward all alerts including specific parameters to InfluxDB and show the alert history...

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July 2021 Update: Users can be members of multiple teams

July 2021 Update: Users can be members of multiple teams

The time has come! Users in SIGNL4 can now be a member of multiple teams. This allows for staff to be on duty in multiple groups or departments in parallel and to receive related alert notifications for incidents that occur in the different teams. In addition, you can...

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5 typical mistakes in alerting and how to avoid them

5 typical mistakes in alerting and how to avoid them

A good alerting strategy is an important prerequisite for successful operations management and the availability of mission-critical systems. But also for employee satisfaction. It's not just about sending out alerts upon critical conditions, problems and failures at...

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2-way integration with ConnectWise Manage

2-way integration with ConnectWise Manage

SIGNL4 now includes a new app for connecting to ConnectWise Manage ("Manage"). This makes 2-way integration with Manage a breeze, and responding to service desk tickets can now be done conveniently via mobile app in SIGNL4. This blog article has all the important...

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