General

How SIGNL4 supports geolocation and GPS information

How SIGNL4 supports geolocation and GPS information

SIGNL4 provides great support for geolocation information and in multiple ways. When a new alert with geolocation information is displayed in the mobile app, the app renders a map to visualize geographic information of the incident. A double click allows to open the...

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How to create user groups and route alerts

How to create user groups and route alerts

"Servcies&Systems" category subscriptions provide a highly flexible way of routing alerts to specific user groups. This can for instance be used to route alerts based on responsibilities or skills. But other scenarios are possible too as the category subscription...

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Chatbot integration with Microsoft Teams and Slack

Chatbot integration with Microsoft Teams and Slack

SIGNL4 provides plug-and-play chatbot integrations with Microsoft Teams and Slack, both via certified chatbot apps. Why does it makes sense to integrate SIGNL4 with chat tools after all? There are two basic uses cases that we address with the integration into Teams...

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How SIGNL4 supports alert severity

How SIGNL4 supports alert severity

Event and alert severity are extremely important information for an effective alert management and response. Severity information determine the speed of response, needed resource allocation and the action path taken. Naturally, critical alerts have higher priority...

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