Handover procedures in operations and maintenance are a key element of business continuity. As work in this field is usually organized in shifts, it is essential to keep track of any critical incidents, machine breakdowns, job ownership, completion, issues that are...
General
Why you need to stop the handover of that shared on-call duty phone
If you are still handing over a shared on-call duty phone or pager (sometimes called 'operations phone'), it is time to rethink your process. The Covid19-induced new normal has a dramatic impact on our work live and social behavior. We work from home and that is...
September 2020 Update: All-new Webhook and API Key Management
Our September update provides you with self-service API key management from the SIGNL4 web portal. Finally, you can fully exploit our comprehensive REST API. We also improved management of outbound webhook which can update your systems with any information on Signl...
No More False Alerts at Night
Do you know this situation? You are on-call and in the middle of the night you get a phone call. Loud enough to wake you up. Loud enough to wake your wife up, as well. You stand up and check your emails to see what the problem is. OK, you got it. Then you log on to...
How SIGNL4 solves typical problems in network monitoring
A new article in the September issue of German magazine LANLine ("Automation creates productivity") summarizes typical challenges and problems in network monitoring very well and is worth reading. I would like to briefly discuss some of the problems addressed and how...
Website Monitoring with SIGNL4
SIGNL4's core job is to reliably alert operational teams. However, we've been asked a couple of times if SIGNL4 can also monitor a website's uptime. Well, we developed an app and it is now available in the SIGNL4 app gallery. You can now monitor the availability of...
July 2020 Update: Close alerts in SIGNL4 when the issue was resolved in the backend
Our July update brings new features to the email and webhook API's. You can now close alerts in SIGNL4 when the issue was resolved in your backend system. Use Case A typical use case is IT monitoring and auto-recovery. Imagine you get an alert in the middle of the...
Press Release: SIGNL4 Now Available in the Microsoft Azure Marketplace
Microsoft Azure customers worldwide now gain access to SIGNL4 to take advantage of the scalability, reliability and agility of Azure to drive application development and shape business strategies. Richmond, June 15 2020 Today, Derdack (www.signl4.com), provider of...
Business Continuity Planning and Effective Communication – by Laura Toplis
With many companies utilizing remote-working during the COVID-19 pandemic, effective communication is more important than ever. Unfortunately, being in the middle of responding to a global pandemic will not prevent your organization from suffering from other business...
May 2020 Update: Alert management and chat in web portal and upcoming duties in the mobile app
Our May update brings new features to our Signl Center in the web app and adds a new view that displays your upcoming duties to the mobile app! Upcoming Duties Preview When part of an on-call duty team, your private life and work-life-balance are pretty much affected....