With many companies utilizing remote-working during the COVID-19 pandemic, effective communication is more important than ever. Unfortunately, being in the middle of responding to a global pandemic will not prevent your organization from suffering from other business...
General
May 2020 Update: Alert management and chat in web portal and upcoming duties in the mobile app
Our May update brings new features to our Signl Center in the web app and adds a new view that displays your upcoming duties to the mobile app! Upcoming Duties Preview When part of an on-call duty team, your private life and work-life-balance are pretty much affected....
April 2020 Update: Goodbye “I never got that alert” and emergency alerting – the new Signl Center
Our April update is BIG. It introduces emergency alerting to reach you entire team. We hope this will be a bit of humble support to your organization in this Covid-19 crisis. The core of this release is the new signl center, the new place to track alerts and their...
How SIGNL4 supports geolocation and GPS information
SIGNL4 provides great support for geolocation information and in multiple ways. When a new alert with geolocation information is displayed in the mobile app, the app renders a map to visualize geographic information of the incident. A double click allows to open the...
How to create user groups and route alerts
"Servcies&Systems" category subscriptions provide a highly flexible way of routing alerts to specific user groups. This can for instance be used to route alerts based on responsibilities or skills. But other scenarios are possible too as the category subscription...
Chatbot integration with Microsoft Teams and Slack
SIGNL4 provides plug-and-play chatbot integrations with Microsoft Teams and Slack, both via certified chatbot apps. Why does it makes sense to integrate SIGNL4 with chat tools after all? There are two basic uses cases that we address with the integration into Teams...
February 2020 Update: Legacy Pager Support, Scheduler User Role, Improved Duty Report and Microsoft Teams Bot
Our first SIGNL4 release tin 2020 includes some great new features. Have a look: Notify your Legacy Pager For all those who still need to work with pager devices in addition to their smartphone, it is now possible to include this device in the alarm workflow. This...
How SIGNL4 supports alert severity
Event and alert severity are extremely important information for an effective alert management and response. Severity information determine the speed of response, needed resource allocation and the action path taken. Naturally, critical alerts have higher priority...
December 2019 Update 2: Alert Counters, Category Subscription, Webhook Format
Our 2nd December update adds alert counters to the web app, allows for disabling the opt-in/out from "Services & Systems" categories and adds a new encoding format to the SIGNL4 webbhook. New webhook payload format The SIGNL4 webhook now also digest payload of...
December 2019 Update: User roles, App enhancements and Azure Sentinel integration
Our December update includes a new role model for users in a SIGNL4 team, great new app features and integration with Azure Sentinel. Introducing user roles Two default user roles are now available in each SIGNL4 team: Administrator and User. This allows for...