General

Chatbot integration with Microsoft Teams and Slack

SIGNL4 provides plug-and-play chatbot integrations with Microsoft Teams and Slack, both via certified chatbot apps. Why does it makes sense to integrate SIGNL4 with chat tools after all? There are two basic uses cases that we address with the integration into Teams...

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How SIGNL4 supports alert severity

Event and alert severity are extremely important information for an effective alert management and response. Severity information determine the speed of response, needed resource allocation and the action path taken. Naturally, critical alerts have higher priority...

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September 2019 Update: Improved assigning of categories

Our September update improves the assignment of categories to Signl alerts, hence the enrichment and routing of alerts to the right people. New Category Assignment Operator Until now, a 'Services & Systems' category was assigned to a Signl alert, if at least one...

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August 2019 Update: Mobile Alert Dashboard and PSD2 Support

Our August update makes SIGNL4 fit for the new "Payment Services Directive 2". In addition, we have added extended the mobile alert dashboard and added new metrics. The enhanced dashboard of the SIGNL4 mobile app now shows alert counters per 'services & systems'...

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