Our Blog
The Derdack SIGNL4 blog is an essential hub for professionals aiming to boost their alert management and operational response. It delivers expert insights and tips on maximizing SIGNL4 for efficient alerting, team collaboration, and incident management. Ideal for IT, operations, and security teams, this blog offers practical guidance for enhancing response times and operational workflows.
April 2022 Update – Signl categories and duty scheduler improvements
With our April update, we ship some great improvements for Signl categories, category-based alerting and duty scheduling. All details are available in this blog article. Enhanced category matching Category matching can now also be based on text fragments ("keywords")...
Heartbeat check and more – is your monitoring still alive?
SIGNL4 is a cloud-based mobile alerting and incident response service. Third-party systems like monitoring tools, control systems or IoT sensors detect abnormalities and transmit events to SIGNL4 over the Internet. What if your systems cannot transmit critical events...
Feature Update: Enhanced security for call routing
Our interim update from March 15 adds important security features to call forwarding to on-callers. Three new settings have been added for call routing numbers: PIN Allow callers Block callers PIN From now on you can assign a PIN...
February 2022 Update – Centralized and time-based notification patterns
With our February update, it is now possible to centrally configure how Signls should be notified. And of course, each team can have a different configuration of their notification preferences. This also includes response and escalation settings. In addition, it is...
Integration Options with SIGNL4
SIGNL4 integrates with various backend systems like IT monitoring, service management, IoT systems, sensors, etc. to automatically alert users and teams about certain incidents. A list of selected tools along with integration descriptions is available in our...
Scheduling Managers on Duty for Alert Escalation
A question we are hearing often is related to manager escalations, a heavily utilized feature in SIGNL4. Users ask us if those managers can be scheduled. The short answer is 'yes', but you need to use a different feature in SIGNL4 and do a little re-configuration. By...
How to get support?
This post provides an overview on the variety of options and to contact us, if you are seeking technical or other support from the SIGNL4 team. Though, SIGNL4 is designed as a self-service platform and provides an abundance of resources and help, we 'human' provide...
December 2021 Update – On-duty board, Manual Signls and Azure Sentinel update
Our December update brings a 'Who is on duty' board displaying current team members on duty with contact information. In addition, we have simplified the manual sending of Signls and improved the integration with Azure Sentinel. As always, you can find all the details...
A vital alerting solution
This article should give you a first idea of what SIGNL4 does. What do IT security, production monitoring and technical field service have in common? In all these scenarios, the right people need to get notified immediately - in case of technical malfunctions, urgent...
Mobile Service Dispatching for In Plant Transport Logistics at BASF Coatings
„SIGNL4, is a highly intuitive seamless mobile control system for intra-logistics processes. We were looking for an attractive visualization that enables a smooth change management within the teams. Changing process is always a challenge but the greatest sceptics soon...
Publish SIGNL4 oncall and alert information to your Grafana dashboard
Grafana is as open source analytics and interactive visualization application. You can connect different data sources to display chart and graphs or even trigger alerts. Wouldn't it be great to add information about SIGNL4 alerts or about who is on call as part of...
November 2021 Update – Improved incident response with team escalation and more
Our November update introduces new team settings and, along with them, entirely new options for escalating Signls. This will allow you to make your incident response even more reliable. One application is to create a 'managers on duty' teams with full duty scheduling...
Building Automated Monitoring with Icinga and SIGNL4
How many servers can be managed by one system administrator? This question is not an easy one since it definitely depends on the tasks that need to be operated. However, it´s quite clear that the amount of servers one engineer can manage has increased enormously over...
Android App Update: Mute and enhanced ‘Do not disturb’ override
With our latest Android app update (3.1., build 242) you will never miss a critical SIGNL4 alert again. Even if your phone is muted or in do-not-disturb mode, SIGNL4 can now make a lot of 'noise' and wake you up reliably when a major or critical incident occurs. Here...
Why Net at Work employees are sleeping soundly
Meet a typical challenge of 24/7 IT operations Net at Work is a German IT company with over 100 employees that provides its customers with solutions and tools for digital communication and collaboration. Their product NoSpamProxy offers reliable protection against...
