Our Blog
The Derdack SIGNL4 blog is an essential hub for professionals aiming to boost their alert management and operational response. It delivers expert insights and tips on maximizing SIGNL4 for efficient alerting, team collaboration, and incident management. Ideal for IT, operations, and security teams, this blog offers practical guidance for enhancing response times and operational workflows.
December 2021 Update – On-duty board, Manual Signls and Azure Sentinel update
Our December update brings a 'Who is on duty' board displaying current team members on duty with contact information. In addition, we have simplified the manual sending of Signls and improved the integration with Azure Sentinel. As always, you can find all the details...
A vital alerting solution
This article should give you a first idea of what SIGNL4 does. What do IT security, production monitoring and technical field service have in common? In all these scenarios, the right people need to get notified immediately - in case of technical malfunctions, urgent...
Mobile Service Dispatching for In Plant Transport Logistics at BASF Coatings
„SIGNL4, is a highly intuitive seamless mobile control system for intra-logistics processes. We were looking for an attractive visualization that enables a smooth change management within the teams. Changing process is always a challenge but the greatest sceptics soon...
Publish SIGNL4 oncall and alert information to your Grafana dashboard
Grafana is as open source analytics and interactive visualization application. You can connect different data sources to display chart and graphs or even trigger alerts. Wouldn't it be great to add information about SIGNL4 alerts or about who is on call as part of...
November 2021 Update – Improved incident response with team escalation and more
Our November update introduces new team settings and, along with them, entirely new options for escalating Signls. This will allow you to make your incident response even more reliable. One application is to create a 'managers on duty' teams with full duty scheduling...
Building Automated Monitoring with Icinga and SIGNL4
How many servers can be managed by one system administrator? This question is not an easy one since it definitely depends on the tasks that need to be operated. However, it´s quite clear that the amount of servers one engineer can manage has increased enormously over...
Android App Update: Mute and enhanced ‘Do not disturb’ override
With our latest Android app update (3.1., build 242) you will never miss a critical SIGNL4 alert again. Even if your phone is muted or in do-not-disturb mode, SIGNL4 can now make a lot of 'noise' and wake you up reliably when a major or critical incident occurs. Here...
Why Net at Work employees are sleeping soundly
Meet a typical challenge of 24/7 IT operations Net at Work is a German IT company with over 100 employees that provides its customers with solutions and tools for digital communication and collaboration. Their product NoSpamProxy offers reliable protection against...
September 2021 Update: Routing voice calls to on-call staff
Yippie! Our September update adds live call routing as well as a voice mailbox with notification feature to SIGNL4. All details can be found in this article. The scenario The typical scenario for call routing is to offer a hotline for partners, clients or staff and...
Automatic Alert Export to Third-Party Systems
In the SIGNL4 web portal you can manually export historic alert reports as .csv files. In some cases it might be useful to export alert data programmatically. For example you can forward all alerts including specific parameters to InfluxDB and show the alert history...
Thank you for your fantastic reviews of our mobile alerting app!
We would like to thank our loyal customers for the numerous reviews of SIGNL4! We are excited that you share your opinion on various rating platforms with other people and support us. Why we work with G2Crowd and Capterra G2Crowd is the largest B2B marketplace for...
July 2021 Update: Users can be members of multiple teams
The time has come! Users in SIGNL4 can now be a member of multiple teams. This allows for staff to be on duty in multiple groups or departments in parallel and to receive related alert notifications for incidents that occur in the different teams. In addition, you can...
Duty Schedule Import from Third-Party Systems
SIGNL4 helps to reliably alert service technicians in facility management, no matter where they are located.
5 typical mistakes in alerting and how to avoid them
A good alerting strategy is an important prerequisite for successful operations management and the availability of mission-critical systems. But also for employee satisfaction. It's not just about sending out alerts upon critical conditions, problems and failures at...
Alerting of Service Technicians in Facility Management
SIGNL4 helps to reliably alert service technicians in facility management, no matter where they are located.
