Our Blog
The Derdack SIGNL4 blog is an essential hub for professionals aiming to boost their alert management and operational response. It delivers expert insights and tips on maximizing SIGNL4 for efficient alerting, team collaboration, and incident management. Ideal for IT, operations, and security teams, this blog offers practical guidance for enhancing response times and operational workflows.
Why you need to stop the handover of that shared on-call duty phone
If you are still handing over a shared on-call duty phone or pager (sometimes called 'operations phone'), it is time to rethink your process. The Covid19-induced new normal has a dramatic impact on our work live and social behavior. We work from home and that is...
September 2020 Update: All-new Webhook and API Key Management
Our September update provides you with self-service API key management from the SIGNL4 web portal. Finally, you can fully exploit our comprehensive REST API. We also improved management of outbound webhook which can update your systems with any information on Signl...
No More False Alerts at Night
Do you know this situation? You are on-call and in the middle of the night you get a phone call. Loud enough to wake you up. Loud enough to wake your wife up, as well. You stand up and check your emails to see what the problem is. OK, you got it. Then you log on to...
How SIGNL4 solves typical problems in network monitoring
A new article in the September issue of German magazine LANLine ("Automation creates productivity") summarizes typical challenges and problems in network monitoring very well and is worth reading. I would like to briefly discuss some of the problems addressed and how...
Website Monitoring with SIGNL4
SIGNL4's core job is to reliably alert operational teams. However, we've been asked a couple of times if SIGNL4 can also monitor a website's uptime. Well, we developed an app and it is now available in the SIGNL4 app gallery. You can now monitor the availability of...
August 2020 Update: Manage service and system categories in the web portal and define responsibilities centrally
Our August update now makes it easy to assign team responsibilities for individual systems through our categories. This is no longer only possible by each team member in the mobile app, but can now also be done centrally in the web portal by the team administrator....
July 2020 Update: Close alerts in SIGNL4 when the issue was resolved in the backend
Our July update brings new features to the email and webhook API's. You can now close alerts in SIGNL4 when the issue was resolved in your backend system. Use Case A typical use case is IT monitoring and auto-recovery. Imagine you get an alert in the middle of the...
Press Release: SIGNL4 Now Available in the Microsoft Azure Marketplace
Microsoft Azure customers worldwide now gain access to SIGNL4 to take advantage of the scalability, reliability and agility of Azure to drive application development and shape business strategies. Richmond, June 15 2020 Today, Derdack (www.signl4.com), provider of...
Business Continuity Planning and Effective Communication – by Laura Toplis
With many companies utilizing remote-working during the COVID-19 pandemic, effective communication is more important than ever. Unfortunately, being in the middle of responding to a global pandemic will not prevent your organization from suffering from other business...
May 2020 Update: Alert management and chat in web portal and upcoming duties in the mobile app
Our May update brings new features to our Signl Center in the web app and adds a new view that displays your upcoming duties to the mobile app! Upcoming Duties Preview When part of an on-call duty team, your private life and work-life-balance are pretty much affected....
April 2020 Update: Goodbye “I never got that alert” and emergency alerting – the new Signl Center
Our April update is BIG. It introduces emergency alerting to reach you entire team. We hope this will be a bit of humble support to your organization in this Covid-19 crisis. The core of this release is the new signl center, the new place to track alerts and their...
How SIGNL4 supports geolocation and GPS information
SIGNL4 provides great support for geolocation information and in multiple ways. When a new alert with geolocation information is displayed in the mobile app, the app renders a map to visualize geographic information of the incident. A double click allows to open the...
How to create user groups and route alerts
"Servcies&Systems" category subscriptions provide a highly flexible way of routing alerts to specific user groups. This can for instance be used to route alerts based on responsibilities or skills. But other scenarios are possible too as the category subscription...
Chatbot integration with Microsoft Teams and Slack
SIGNL4 provides plug-and-play chatbot integrations with Microsoft Teams and Slack, both via certified chatbot apps. Why does it makes sense to integrate SIGNL4 with chat tools after all? There are two basic uses cases that we address with the integration into Teams...
February 2020 Update: Legacy Pager Support, Scheduler User Role, Improved Duty Report and Microsoft Teams Bot
Our first SIGNL4 release tin 2020 includes some great new features. Have a look: Notify your Legacy Pager For all those who still need to work with pager devices in addition to their smartphone, it is now possible to include this device in the alarm workflow. This...
