Our Blog
The Derdack SIGNL4 blog is an essential hub for professionals aiming to boost their alert management and operational response. It delivers expert insights and tips on maximizing SIGNL4 for efficient alerting, team collaboration, and incident management. Ideal for IT, operations, and security teams, this blog offers practical guidance for enhancing response times and operational workflows.
Business Continuity Planning and Effective Communication – by Laura Toplis
With many companies utilizing remote-working during the COVID-19 pandemic, effective communication is more important than ever. Unfortunately, being in the middle of responding to a global pandemic will not prevent your organization from suffering from other business...
May 2020 Update: Alert management and chat in web portal and upcoming duties in the mobile app
Our May update brings new features to our Signl Center in the web app and adds a new view that displays your upcoming duties to the mobile app! Upcoming Duties Preview When part of an on-call duty team, your private life and work-life-balance are pretty much affected....
April 2020 Update: Goodbye “I never got that alert” and emergency alerting – the new Signl Center
Our April update is BIG. It introduces emergency alerting to reach you entire team. We hope this will be a bit of humble support to your organization in this Covid-19 crisis. The core of this release is the new signl center, the new place to track alerts and their...
How SIGNL4 supports geolocation and GPS information
SIGNL4 provides great support for geolocation information and in multiple ways. When a new alert with geolocation information is displayed in the mobile app, the app renders a map to visualize geographic information of the incident. A double click allows to open the...
How to create user groups and route alerts
"Servcies&Systems" category subscriptions provide a highly flexible way of routing alerts to specific user groups. This can for instance be used to route alerts based on responsibilities or skills. But other scenarios are possible too as the category subscription...
Chatbot integration with Microsoft Teams and Slack
SIGNL4 provides plug-and-play chatbot integrations with Microsoft Teams and Slack, both via certified chatbot apps. Why does it makes sense to integrate SIGNL4 with chat tools after all? There are two basic uses cases that we address with the integration into Teams...
February 2020 Update: Legacy Pager Support, Scheduler User Role, Improved Duty Report and Microsoft Teams Bot
Our first SIGNL4 release tin 2020 includes some great new features. Have a look: Notify your Legacy Pager For all those who still need to work with pager devices in addition to their smartphone, it is now possible to include this device in the alarm workflow. This...
How SIGNL4 supports alert severity
Event and alert severity are extremely important information for an effective alert management and response. Severity information determine the speed of response, needed resource allocation and the action path taken. Naturally, critical alerts have higher priority...
December 2019 Update 2: Alert Counters, Category Subscription, Webhook Format
Our 2nd December update adds alert counters to the web app, allows for disabling the opt-in/out from "Services & Systems" categories and adds a new encoding format to the SIGNL4 webbhook. New webhook payload format The SIGNL4 webhook now also digest payload of...
December 2019 Update: User roles, App enhancements and Azure Sentinel integration
Our December update includes a new role model for users in a SIGNL4 team, great new app features and integration with Azure Sentinel. Introducing user roles Two default user roles are now available in each SIGNL4 team: Administrator and User. This allows for...
Enable SSO and MFA by adding SIGNL4 as an enterprise app in Azure Active Directory
This article describes how SIGNL4 can be generally authorized as an enterprise app for Azure AD users (Marketplace Link). This is important if you want to implement the use of SIGNL4 in your company with existing user accounts from the Azure AD. Attention: Please,...
October 2019 Update: Improved usability and new emergency alarm triggering in the app
The October update of the mobile app includes the improvements described below and the user experience includes a new feature. Simplified handling of categories The user interface of the app has been improved so that you can now decide for yourself if you want to see...
September 2019 Update: Improved assigning of categories
Our September update improves the assignment of categories to Signl alerts, hence the enrichment and routing of alerts to the right people. New Category Assignment Operator Until now, a 'Services & Systems' category was assigned to a Signl alert, if at least one...
August 2019 Update: Mobile Alert Dashboard and PSD2 Support
Our August update makes SIGNL4 fit for the new "Payment Services Directive 2". In addition, we have added extended the mobile alert dashboard and added new metrics. The enhanced dashboard of the SIGNL4 mobile app now shows alert counters per 'services & systems'...
July 2019 Update: Alert Opt-In and Out, Apps Section and Getting Started
July 2019 Update introduces the option to opt-out for certain categories as well as some enhancements in the Web portal. Manage which alerts you want and how: 'Services & Systems' Category Opt-Out You can now opt-in/out of certain categories under Settings ->...
