Our Blog
The Derdack SIGNL4 blog is an essential hub for professionals aiming to boost their alert management and operational response. It delivers expert insights and tips on maximizing SIGNL4 for efficient alerting, team collaboration, and incident management. Ideal for IT, operations, and security teams, this blog offers practical guidance for enhancing response times and operational workflows.
How SIGNL4 supports alert severity
Event and alert severity are extremely important information for an effective alert management and response. Severity information determine the speed of response, needed resource allocation and the action path taken. Naturally, critical alerts have higher priority...
December 2019 Update 2: Alert Counters, Category Subscription, Webhook Format
Our 2nd December update adds alert counters to the web app, allows for disabling the opt-in/out from "Services & Systems" categories and adds a new encoding format to the SIGNL4 webbhook. New webhook payload format The SIGNL4 webhook now also digest payload of...
December 2019 Update: User roles, App enhancements and Azure Sentinel integration
Our December update includes a new role model for users in a SIGNL4 team, great new app features and integration with Azure Sentinel. Introducing user roles Two default user roles are now available in each SIGNL4 team: Administrator and User. This allows for...
Advanced alerting and anywhere alert management for Azure Monitor
Have you ever wanted to get important alerts from Azure Monitor notified on your smartphone and have all the important details of the problem at your fingertips? Have you ever missed the option to easily change the status of alerts from Azure Monitor in the Azure...
Enable SSO and MFA by adding SIGNL4 as an enterprise app in Azure Active Directory
This article describes how SIGNL4 can be generally authorized as an enterprise app for Azure AD users (Marketplace Link). This is important if you want to implement the use of SIGNL4 in your company with existing user accounts from the Azure AD. Attention: Please,...
October 2019 Update: Improved usability and new emergency alarm triggering in the app
The October update of the mobile app includes the improvements described below and the user experience includes a new feature. Simplified handling of categories The user interface of the app has been improved so that you can now decide for yourself if you want to see...
September 2019 Update: Improved assigning of categories
Our September update improves the assignment of categories to Signl alerts, hence the enrichment and routing of alerts to the right people. New Category Assignment Operator Until now, a 'Services & Systems' category was assigned to a Signl alert, if at least one...
August 2019 Update: Mobile Alert Dashboard and PSD2 Support
Our August update makes SIGNL4 fit for the new "Payment Services Directive 2". In addition, we have added extended the mobile alert dashboard and added new metrics. The enhanced dashboard of the SIGNL4 mobile app now shows alert counters per 'services & systems'...
July 2019 Update: Alert Opt-In and Out, Apps Section and Getting Started
July 2019 Update introduces the option to opt-out for certain categories as well as some enhancements in the Web portal. Manage which alerts you want and how: 'Services & Systems' Category Opt-Out You can now opt-in/out of certain categories under Settings ->...
Welcome to our Partner Program – SIGNL4Partners
We are super-excited about launching our new referral partner program, SIGNL4Partners. The program is dedicated to solution providers and system integrators just like you. Any company can join the program, no matter if you are an IoT Hardware vendor or specialize in...
May 2019 Update: Response Metrics, Multi-Alert Actions and Web Signup
The May 2019 Update introduces web sign-up and some great, long-awaited mobile app enhancements! Mobile App: Multi-Alert Confirmation and Resolution We have added the capability to confirm and resolve multiple alert signls at once. Simply tap the new 3-dot-button on...
Unexpected IT downtime costs your business more than you think
IT downtime can effect businesses of all sizes. From online retailers and event promoters to cloud-based service providers and 24/7 security teams, all modern businesses are at risk of facing both monetary and organizational costs that can stack up in a matter of...
Alert escalation – How it works in SIGNL4
This article explains the simplicity and effectiveness of alert escalation in SIGNL4. The case for alert escalations Part of any managers role is to make sure their team is taking accountability. Managers are not the front lines resolvers that handle issues, that is...
SIEM Alerting with SIGNL4
Many businesses of all sizes are now aware of the never-ending security risks that threaten the condition of their IT infrastructure. Larger companies have begun to adopt Security Information and Event Management (SIEM) software solutions to assist in the daily...
April 2019 Update: Event Filtering
This update introduces an effective mechanism for event filtering to SIGNL4. You can now use the keywords of your 'services & systems' categories as a whitelist. If you enable this keyword whitelist, SIGNL4 performs a keyword search across all parameters and...
