Our Blog
The Derdack SIGNL4 blog is an essential hub for professionals aiming to boost their alert management and operational response. It delivers expert insights and tips on maximizing SIGNL4 for efficient alerting, team collaboration, and incident management. Ideal for IT, operations, and security teams, this blog offers practical guidance for enhancing response times and operational workflows.
February 2019 Update: Convenient Duty and Shift Scheduling in your Browser
The February 2019 update brings the long anticipated duty and shift scheduling. It further improves SIGNL4's capabilities of delivering the right information to the right people at the right time. Shift Scheduling Basics Shift scheduling in SIGNL4 is done through the...
Never Miss After-Hours Customer Calls to Your Service Hotline
An upset customer is calling your service hotline in the middle of night because an important system stopped working. A sleepy engineer, just woken up by that call, somehow tries to answer the bullet-like questions of your customer. The result: unhappiness on both...
Mobile B2B SaaS Success – Q&A with Matthes Derdack
SIGNL4 is a mobile SaaS solution built to address the needs of on-the-go operations teams across many industries. Stemming from German parent company, Derdack, SIGNL4 looks to provide agility and reliability where other solutions on the market may not. Aside from its...
SIGNL4 Alert and Shift Reports with Microsoft Excel
Though SIGNL4 does not provide canned reports (yet), it allows for downloading all required data of on-call times, alerts and responses. Hence all it takes is an external tool to process and analyze those logs. Shift and alerts logs can be used to review workload of...
December 2018 Update: The magic of Alert Enrichment through Categorization
The update of December 2018 adds great features for enriching Signls with additional information ('alert enrichment'). With "Services and Systems" categories, SIGNL4 already comes with an unique approach of categorizing alerts through colouring and acoustics, i.e. a...
Being a powerful ‘pager app’ SIGNL4 can easily replace a pager
The short answer is: “Yes, SIGNL4 can.” SIGNL4 can be seen as a so-called "pager app" for Android and iPhone. But more than that. Here is the how and why of it. A pager is a small radio receiver. Each pager has a unique code or phone number. All the pagers that are in...
Smart City – Automatically Dispatch Snow Clearing Teams Upon Weather Alerts
Many cities provide snow clearing services. It is especially important at night to inform teams about snow warnings as snow accumulation can be troublesome for the masses in the morning of the following day. When to expect snow can be found online, but is this form of...
Setting up the AWS IoT Button – and SIGNL4
The AWS IoT Button is a great IoT device. A simple press of a button turns into unlimited possibilities. And with SIGNL4 you can easily trigger mobile alerts to operations or security teams. Almost in real-time. What is the AWS IoT Button? The AWS IoT Button is the...
November 2018 Update: Multi-Team Licensing
The November update introduces central management and licensing of multiple teams. Multiple teams can now be billed through a single account. This eases purchasing and license management for anybody with more than one team on SIGNL4. Additionally, teams can centrally...
Query email mailbox (Gmail) with Zapier to trigger SIGNL4 alert notifications
Sometimes you need to query an existing mailbox for specific emails instead of forwarding emails directly to your SIGNL4 team email address. This example uses Zapier to query a Gmail mail account. New emails with specific content then trigger alert notifications...
The New Norm – How Consumerization Trends Impact the B2B Software Business
Business-to-business, also known as B2B, has not always been recognized as the glamorous side of marketing and sales no matter what industry. This is even more evident when discussing the sale of software and enterprise applications. Previously, this was a rather...
Real-time mobile alerts for monitoring of dry contacts with Web-IO from Wiesemann & Theis
Machines, pumps, valves, fire alert systems, temperature sensors, smoke detectors, etc. often do not offer IT integration. Instead, they provide simple analog cables to interface with dry contacts. Monitoring these I/O states and detecting abnormal behavior or...
How we view partnership at SIGNL4
Imagine being a child on a playground. You see other children playing tag, climbing, sliding, laughing... and you are digging in the sandbox alone. You are content, but you question if this is the best way to go about your day. Sure, you can go play on the swings for...
Google Assistant – Alert and Notify your Response Team
In a previous article we've shown how to send alerts to SIGNL4 from Amazon Alexa. It is also possible to do the same using the Google Assistant, either on your mobile device or using your Google Home speaker. Setting it up is easy if you are tech-savvy. You need an...
IoT Platforms are lacking effective Alerting for Mobile Operations Teams
The Internet of Things (IoT) has become an exciting area of work. Businesses are rapidly adapting various IoT products whether they realize it or not. Thanks to the booming development of Internet of Things, users across industries can now easily monitor, trigger, and...
