Our Blog

The Derdack SIGNL4 blog is an essential hub for professionals aiming to boost their alert management and operational response. It delivers expert insights and tips on maximizing SIGNL4 for efficient alerting, team collaboration, and incident management. Ideal for IT, operations, and security teams, this blog offers practical guidance for enhancing response times and operational workflows.

Welcome to our Partner Program – SIGNL4Partners

Welcome to our Partner Program – SIGNL4Partners

We are super-excited about launching our new referral partner program, SIGNL4Partners.  The program is dedicated to solution providers and system integrators just like you.  Any company can join the program, no matter if you are an IoT Hardware vendor or specialize in...

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Alert escalation – How it works in SIGNL4

Alert escalation – How it works in SIGNL4

This article explains the simplicity and effectiveness of alert escalation in SIGNL4. The case for alert escalations Part of any managers role is to make sure their team is taking accountability. Managers are not the front lines resolvers that handle issues, that is...

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SIEM Alerting with SIGNL4

SIEM Alerting with SIGNL4

Many businesses of all sizes are now aware of the never-ending security risks that threaten the condition of their IT infrastructure. Larger companies have begun to adopt Security Information and Event Management (SIEM) software solutions to assist in the daily...

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April 2019 Update: Event Filtering

April 2019 Update: Event Filtering

This update introduces an effective mechanism for event filtering to SIGNL4. You can now use the keywords of your 'services & systems' categories as a whitelist. If you enable this keyword whitelist, SIGNL4 performs a keyword search across all parameters and...

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Never Miss After-Hours Customer Calls to Your Service Hotline

Never Miss After-Hours Customer Calls to Your Service Hotline

An upset customer is calling your service hotline in the middle of night because an important system stopped working. A sleepy engineer, just woken up by that call, somehow tries to answer the bullet-like questions of your customer. The result: unhappiness on both...

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Mobile B2B SaaS Success – Q&A with Matthes Derdack

Mobile B2B SaaS Success – Q&A with Matthes Derdack

SIGNL4 is a mobile SaaS solution built to address the needs of on-the-go operations teams across many industries. Stemming from German parent company, Derdack, SIGNL4 looks to provide agility and reliability where other solutions on the market may not. Aside from its...

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SIGNL4 Alert and Shift Reports with Microsoft Excel

SIGNL4 Alert and Shift Reports with Microsoft Excel

Though SIGNL4 does not provide canned reports (yet), it allows for downloading all required data of on-call times, alerts and responses. Hence all it takes is an external tool to process and analyze those logs. Shift and alerts logs can be used to review workload of...

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November 2018 Update: Multi-Team Licensing

November 2018 Update: Multi-Team Licensing

The November update introduces central management and licensing of multiple teams. Multiple teams can now be billed through a single account. This eases purchasing and license management for anybody with more than one team on SIGNL4. Additionally, teams can centrally...

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